SaaS

360 Business Tool offers a wide range of sales opportunities that can streamline your business.

With our CRM system, you get a clear tool at a reasonable price. The system provides a good overview of your sales pipeline, and it will be easier for the company’s sales people to get a full picture of the outstanding cases.

With 360 Business Tool, the bottom line of the company can be improved, as you get the overview within sales, which means that the focus can be directed at new customers, rather than you having to worry about previously outstanding companies.

360 Business Tool offers a wide range of marketing opportunities that can streamline your business. With our CRM system, you have the tool that can facilitate the workflows in the marketing department.

With the 360 Business Tool you can group your customers or topics based on an ABC profile, segment codes, industries and much more. With our telemarketing and meeting booking module, you can call your customers and topics through in a simple, fast and efficient way.

Send emails to regular segments, ad-hoc searches, people who have signed up for newsletters, everyone who has received a product or something completely different.

Once the order is in house and the sales opportunity becomes a customer, 360 Business Tool supports the processes needed to service the customer and expand the good customer relationship.

Our help desk system is used for support cases, service cases and RMA handling. When a customer contacts us via e-mail, the e-mail is converted to a ticket in 360. The case is assigned a unique ticket number that is used for future communication. If the customer instead contacts us by phone or chat, the case is created manually in the system.

Basically, the case is in a common support queue until an employee takes responsibility for it. Responsibility for the case can later be transferred to other employees.

The help desk system ensures that a service case is never forgotten and that the supporter acts in relation to the customer’s Service Level Agreement. Cases can also be categorized and prioritized as needed. The system warns if a deadline is being exceeded so nothing is forgotten. Once the case is closed, you can easily and quickly record time spent.

360 Business Tool offers a wide range of delivery options that can streamline your business.

With the integrated time registration in 360 Business Tool, you can secure your delivery by registering, for example, your time consumption, your driving and your overtime hours in your Outlook calendar, which is connected to 360 Business Tool.

Your delivery can also be improved by using 360 Business Tool to follow up on its salespeople, compare their performance and check their strengths and weaknesses.

Finally, our CRM system can also create an automatic hour, item and expense report, which is attached to the invoices as documentation for the customer. All in all something that can improve your delivery now and here and in the long run.

360 Business Tool offers a wide range of financial management options that can streamline your business. With our CRM system, for example, you get the full overview of invoicing, item ordering, and invoices.

You get control of your supplier and your purchases. With 360 Business Tool, you can easily transfer the emails to your financial system, or move the entire debtor and / or creditor accounting.

In addition, the 360 Business Tool works with financial systems such as Microsoft Dynamics C5, Microsoft Dynamics Navision and e-conomic.

With 360 Business Tool, you get the finance system that easily provides the overview needed to keep the finances of the company afloat.

360 Business Tool offers a wide range of sales opportunities that can streamline your business.

With our CRM system, you get a clear tool at a reasonable price. The system provides a good overview of your sales pipeline, and it will be easier for the company’s sales people to get a full picture of the outstanding cases.

With 360 Business Tool, the bottom line of the company can be improved, as you get the overview within sales, which means that the focus can be directed at new customers, rather than you having to worry about previously outstanding companies.

If you have special needs for integration to the service department, we offer an API that can create tickets in the 360 Business Tool using calls from an external application.

You can access our API by contacting our Support